- Acceptance of Agreement.
All policies, rules and regulations are the final decision of Orbitalsol.com. We reserve the right to modify, add or change any policies as we deem necessary at any time. All members agree that they will not hold Orbitalsol.com liable for any items or policies within this program.
- Partly Refund
We at Orbitalsol.com strive to keep our customer happy with their every purchase. If you are, for any reason, not entirely happy with your purchase for particular service, we will cheerfully issue a partly refund for a particular service. Refund issued only till the drafting of Website or software initial Phases, once SRS or Draft design Approved or Launching of website is made, we not Refund any money
Customer paid Hosting+ Domain Fee then paid us for Website Design, we create a draft design or SRS Document with few designs. On this stage cancellation means you will only get 70% refund of Except the Hosting and Domain fees.
refund policy includes a refund of the initial amount if the client is not satisfied with the prototype which is demonstrated before we actually publish the design to HTML and start any programming.
We demonstrate our work using one of our links so you can review everything before making complete payment and asking us to deliver the website on our server or any 3rd party hosting. Once you make the complete payment, the same copy of website would be delivered. The refund cannot be claimed after the website has been delivered to you. A website will be considered to be delivered if it has been posted on your desired hosting, our hosting, sent to you as a downloadable link or given to you in any storage media like Flash Drive, Zip drive, CD etc.
All domain and registration fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled or transferred prior to the end of your then current registration term.
We will not tolerate any abuse against Orbitalsol at all whether it is word of mouth or the internet or anywhere else. Negativity or use threatening or defamatory language towards our company or staff members will not be tolerated at all and if any customer is found to be spreading negativity against us of using abusive or threatening language, then we can cancel his or her order without any further notice. The content/idea/theme of a web site is provided by client. Orbitalsol can just help you in actual conceiving the idea. You agree that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise in violation of ANY law.
- Payment Dispute/Claims
Orbitalsol sole proprietor. is a company having different divisions offering different services. If any client opens a claim/dispute against any of our services or websites, then we can halt/cancel your service in any of the divisions. We can also terminate any service of clients from any of the divisions/websites if payment is due without any further intimation.
- 48 Hour Turn Around
Draft Design within 48 Hours is subjected to working days. (Holidays or Sunday is not considered in it). This guarantee is excluded in critical situation of natural calamities and human created accidental situation.
- Image Reseller Rights
We use Royalty free graphics and images for website or any graphics. However, Images used are with single use license so you cannot use your graphics for multiuse. If you want to use the reseller rights graphics please inform use in advance while placing the order. We use Images and graphics from www.123rf.com & www.bigstockphoto.com and we are bound to follow their term and conditions. rights package, you must inform Orbitalsol.com before services begin in order to assure proper image licensing is used. www.123rf.com & www.bigstockphoto.com
- Unlimited Revision
We provide unlimited only on the draft design. No revision will be provided once the design is confirmed.
- Free Lifetime Backups
We keep the back up of all the files and design which we design for our clients. However, we are not responsible for the lost of date due to malfunction of computer or storage devices we use or the lost of data due to natural calamities or fire.
We reserve the right to refuse service to anyone. We may also make changes to these rules, regulations, and policies at any time.
- Payment Terms:
We accept 100% Advance for projects under $500.However project that exceed $500 can be done in partly payment. Please make sure you pay to the current ID , We are not responsible for any wrong payment.
. At the bottom of each page of the client’s web site will be placed a Orbitalsol logo and the words “This web site designed, created, Powered, hosted and maintained by Orbitalsol” or similar will be shown and a link to the any web site owned by Web Design web site will be active. The clients of Orbitalsol don’t have rights to get this removed in any form. Still if you want to remove it please send us an email on” firstname.lastname@example.org. It may cost you extra charge around 30%. Of the Software or Website. In case the credits are found to be removed from a web site, Orbitalsol will cancel the contract of free life time after sales service/support and take a legal action
- Web Application or Software Support.
We only Provide support for limited hours on any of our software or web applications after that we charge for new hours as the Web or Software Applications depends on Debugging, testing, Creating new Modules for System stabilization in some cases.
- Source File
We used to provide free Source file earlier, however sometimes other programmers or Competitors Copies and sell the same scripts which create ambiguity for us as well clients. For owning any source file Orbitalsol have rights to Create a new invoice for source files. This Price totally depends upon nature of Web Application or Software
On Google or Facebook or On our website, All Testimonials or Feedbacks are from our clients side and we put after they allow us to put positive feedbacks. We not list any of Feedback personally
We have the right to cancel your order or not provide you any refund if any abusive/offensive language is used in your communication with us.
- E- Commerce and Security
Where Project involves E-commerce functionality, client must ensure that suitable arrangements are in place to maximize security levels with regard to financial and personal information relating to the users of Project. Orbitalsol has a very strict policy of securing the confidential information submitted by client during the process of Web Design and Development. However, Orbitalsol doesn’t take any responsibility for leakage or misuse of any information. So far, no claim or complain ever has been submitted to Orbitalsol regarding this.
- Completion Date
Orbitalsol and Client undertake to work together to complete Project within the timescale defined in the specification. Orbitalsol will inform client on project progress and will always endeavour to meet the defined milestones. Client must also supply all source materials to timescale, failure to provide source materials or respond back within 30 days of the specified timescale will be sufficient grounds for Orbitalsol to cancel the agreement and retain any deposits or stage payments made thus far as cancellation fees.
- Limitation of liability
- Orbitalsol will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Web site.
- In purchasing domain names on behalf of the client, Orbitalsol are acting solely as the clients agent and accepts no responsibility for the continuance or otherwise of that registered domain name.
- Backups and Data loss:
Your use of the service is at your sole risk. We are not responsible for files and data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on our servers.We also do backups as well maintain website with a minimal charges per year in which Cpanel and Server details kept with Orbitalsol and we not Provide it to client at any stage to ensure 100% Protection of data. Client only Owns or get Admin panel or Control panel of Data from which only customizations are possible
Orbitalsol and Hosting Services reserve the right to cancel an account at any time.
- If the client delays commencement of work for more than 30 days from payment of the deposit Orbitalsol reserves the right to make a surcharge to cover additional time and price increases since the original quote.
- In the event of a dispute regarding the design of the web site or withheld or late payment Orbitalsol reserves the right to withhold or withdraw all web pages and image files until such dispute is resolved.
Orbitalsol reserve the right to change any part of this agreement without notice and your use of the Web site will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.
To Your Success,